Medwyn SurgeryReigate RoadDorkingSurrey, RH4 1SDTel: 01306 882422
SAME DAY URGENT APPOINTMENTS
Please note these important changes to the way appointments will be booked at Medwyn Surgery starting from 12th February 2018.
When you call the surgery with an urgent medical problem the receptionist will offer you a telephone call back and ask for your preferred contact number. Please give the receptionist a brief description of your problem so that the nurse practitioner or doctor can give your problem the right attention.
A doctor or a nurse practitioner will return your call within one hour to discuss your problem. A maximum of two attempts will be made to make contact so please stay by your phone until contact has been made.
There are a number of options as a result of the call back:
Parking at the surgery? Parking in the Pay & Display car park is the responsibility of the patient and if you are kept waiting for an appointment, you will need to ensure that you top up the meter accordingly. Please speak to a receptionist and let them know you've left the surgery to top up your parking. Unfortunately the surgery can no longer provide letters of support for any penalty ticket appeal.
The doctors and nurses at Medwyn Surgery are able to offer a wide selection of medical services within dedicated clinics. This helps ensure we deliver the highest standards of medical care to our patients.
Antenatal clinics are available with the midwife on Monday and Tuesday afternoons as part of the shared care programme with East Surrey Hospital.
Our practice nurses have been trained in the management of asthma and chronic lung disease. Regular appointments are available on request.
Child immunisation and child health surveillance clinics are held every Tuesday afternoon from 2pm to 4pm with either Dr Louise Tomei or Dr Anne-Marie Quirk and the health visitor. They can answer any concerns you may have regarding your child's development or immunisations.
Weekly diabetic clinics are held jointly with our Practice Nurse and Diabetic Nurse Specialist on Thursday afternoons from 1 - 3.30pm.
Minor surgical procedures are performed by the doctors on a Tuesday morning from 8.30am - 11am.
This clinic runs on a daily basis. An appointment is required.
Appointments available with a practice nurse who will provide support and advice on giving up smoking. An appointment is required.
Specialist advice/immunisation for travel to all areas of the world can be provided by our trained practice nurses. We are a registered yellow Fever Clinic. If possible, please contact the practice nurse two months before your date of travel as some vaccinations take time to work and need a course of treatment.
There may be a charge for some vaccines.
Date updated: 15/07/2016
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below. Please note that there is currently a national shortage of Hep A vaccinations. The surgery has very limited stock therefore the vaccination may not be available at the time of your travel.
Fit for travel
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
For further information regarding chicken pox and the treatment of it, please click here for an information sheet.
Results of most blood tests will usually be available after two working days. Scan and x-ray reports are not usually available until two weeks after the test was performed.
We can only give results to the person on whom the test was performed. Test results will not be given to other family members unless they are for a child.
We would be grateful if you could request your results after 1pm when the surgery is less busy. We are not able to email results directly to you as we wish to ensure that your confidentiality is maintained.
Date updated: 11/08/17
Medwyn Surgery has been a member of the South Coast Primary Care Network since 2009. It received accreditation as a Research Ready Surgery in 2010 by the Royal College of General Practitioners. This signifies the practice has achieved 5 core competencies and has up to date knowledge of the sandards that are needed to undertake research and physical facilities required to successfully comply with demands based on the latest research governance frameworks.
You may be asked to consider participation within reseach studies at the practice. This helps to support knowledge and understanding of modern health treatments. However, there is no obligation for you to take part in research and if you choose not to you can be assured of receiving our normal high standard of care.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
Your employer can ask you to confirm that you've been ill. You can do this by filling in a form yourself when you return to work. This is called self-certification.
If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.
However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced).
Collection of information
This practice is required to supply personal health data to comply with its legal obligations from time to time, as directed by the Secretary of State for Health, or other recognised Statutory Authority.
From January 2016, the Health and Social Care Information Centre (HSCIC) will soon begin to collect anonymous data from the general practice clinical system on patients who have been issued with a fit note. This information is required by the HSCIC under section 259(1) of the Health and Social Care Act 2012. In line with section 259(5) of the Act, all general practices in England must comply with this requirement and provide information to the HSCIC in the form, manner and period specified in this Data Provision Notice. This Notice is issued in accordance with the procedure published as part of the HSCIC duty under Section 259(8).
Anonymised data on the use of fit notes is being provided to the HSCIC on behalf of Department of Health, and the Department for Work and Pensions. This will enable the Department for Work and Pensions to undertake research analysis to inform policy relating to employment and sickness absence, including evaluation of Fit for Work.
The data collected includes the type and duration of the fit note, recommendations for adjustments to enable a return to work, diagnostic codes, geographic area and gender.
You may want to prevent confidential information about you from being shared or used for any purpose other than providing your care. If you do not want information that identifies you to be shared outside your GP practice, please inform the practice and we will make a note of this in your medical record.
This will prevent your confidential information from being used other than in special circumstances required by law, such as a public health emergency. This is known as a type 1 objection.
The HSCIC also makes national collections of information from other places where you receive care, such as hospitals and community services. They only release this information in identifiable form where there is legal approval to do so. You can opt out of this identifiable information leaving the HSCIC for purposes beyond your direct care. This is known as a type 2 objection. The only exceptions to this are very rare circumstances, such as a civil emergency or a public health emergency.
There are many things you can do if you are feeling low or anxious, finding it difficult at work, having problems sleeping or just finding it difficult to cope with the challenges of life. Improving Access to Psychological Therapies (IAPT) services are now available as a self referral option via Dorking Healthcare and Mind Matters Surrey.
If you are self referring for IAPT services via Dorking Healthcare, click here for the locations and waiting time for GP's. Dorking Healthcare offer one to one therapy in person or over the phone, group sessions and lessons. You will get help from a qualified specialist including Psychological Wellbeing Practitioners and Cognitive Behavioural Therapists who can help you work through a range of problems. Please see the IAPT criteria before completing a referral, to ensure IAPT is the most appropriate source of support for your needs. Self referral form.
The service uses innovative models including Live Therapy - a digital platform that provides therapy through Skype style video conferencing, audio and instant messaging, to help people regain their wellbeing. Self referral form.
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