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Noticeboard

SAME DAY URGENT APPOINTMENTS

Please note these important changes to the way appointments will be booked at Medwyn Surgery starting from 12th February 2018.

When you call the surgery with an urgent medical problem the receptionist will offer you a telephone call back and ask for your preferred contact number.  Please give the receptionist a brief description of your problem so that the nurse practitioner or doctor can give your problem the right attention.

A doctor or a nurse practitioner will return your call within one hour to discuss your problem.  A maximum of two attempts will be made to make contact so please stay by your phone until contact has been made.

There are a number of options as a result of the call back:

  • Advice or treatment without visiting the surgery
  • An appointment that day to see a nurse practitioner or doctor
  • A future appointment to see a doctor
  • If required, an investigation such as a blood test or x-ray may be arranged before you are seen
  • A home visit

oOo

Parking at the surgery?  Parking in the Pay & Display car park is the responsibility of the patient and if you are kept waiting for an appointment,  you will need to ensure that you top up the meter accordingly. Please speak to a receptionist and let them know you've left the surgery to top up your parking.  Unfortunately the surgery can no longer provide letters of support for any penalty ticket appeal.

oOo

 

 


Welcome to Medwyn Surgery Website 

Medwyn Surgery is situated in the market town of Dorking and is a member of Surrey Downs Clinical Commissioning Group (CCG). Our core service relates to provision of traditional family general practice.

The practice team have a very clear objective in wishing to provide patients with the very highest standards of health information and treatment.

 

 


As of 12th February 18, the way we book same day urgent appointments will be changing. For full details download a patient leaflet here or view the notice board or appointments section of the website. 


Appointments and prescriptions online

If you are not currently registered for online appointments or repeat  prescriptions, please request a username and password by using the “register now” button. Once you have registered, we will email you with a username and password. Please note this process is not automated so there may be a slight delay between registering and receiving your password. The use of the online facility is only available in the United Kingdom. 

Register Now 



   


 

(Site updated 23/01/2018)
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