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Noticeboard

SAME DAY URGENT APPOINTMENTS

Please note these important changes to the way appointments will be booked at Medwyn Surgery starting from 12th February 2018.

When you call the surgery with an urgent medical problem the receptionist will offer you a telephone call back and ask for your preferred contact number.  Please give the receptionist a brief description of your problem so that the nurse practitioner or doctor can give your problem the right attention.

A doctor or a nurse practitioner will return your call within one hour to discuss your problem.  A maximum of two attempts will be made to make contact so please stay by your phone until contact has been made.

There are a number of options as a result of the call back:

  • Advice or treatment without visiting the surgery
  • An appointment that day to see a nurse practitioner or doctor
  • A future appointment to see a doctor
  • If required, an investigation such as a blood test or x-ray may be arranged before you are seen
  • A home visit

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Parking at the surgery?  Parking in the Pay & Display car park is the responsibility of the patient and if you are kept waiting for an appointment,  you will need to ensure that you top up the meter accordingly. Please speak to a receptionist and let them know you've left the surgery to top up your parking.  Unfortunately the surgery can no longer provide letters of support for any penalty ticket appeal.

oOo

 

 

About our website

This website has been created by My Surgery Website. The contents have been added and are amended by members who are by default considered as non medical professionals unless stated.

Content Supervisor - Nanette Nobes, Business Practice Manager

Website Administrator - Kathy Honeywood-Howlett, Deputy Practice Manager

The information provided on our website is designed to complement, not replace, the relationship between a patient and his/her own physician. We as a practice have a very clear mission in wishing to provide patients with the very highest standars of health information and treatment.

This site is funded by Dr Monella and Partners and does not host any form of advertisement.

 

Date updated: 15/07/2016



 
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