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Noticeboard

SAME DAY URGENT APPOINTMENTS

Please note these important changes to the way appointments will be booked at Medwyn Surgery starting from 12th February 2018.

When you call the surgery with an urgent medical problem the receptionist will offer you a telephone call back and ask for your preferred contact number.  Please give the receptionist a brief description of your problem so that the nurse practitioner or doctor can give your problem the right attention.

A doctor or a nurse practitioner will return your call within one hour to discuss your problem.  A maximum of two attempts will be made to make contact so please stay by your phone until contact has been made.

There are a number of options as a result of the call back:

  • Advice or treatment without visiting the surgery
  • An appointment that day to see a nurse practitioner or doctor
  • A future appointment to see a doctor
  • If required, an investigation such as a blood test or x-ray may be arranged before you are seen
  • A home visit

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Parking at the surgery?  Parking in the Pay & Display car park is the responsibility of the patient and if you are kept waiting for an appointment,  you will need to ensure that you top up the meter accordingly. Please speak to a receptionist and let them know you've left the surgery to top up your parking.  Unfortunately the surgery can no longer provide letters of support for any penalty ticket appeal.

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Repeat Prescriptions

red_pillsTo request a repeat prescription please post or fax (01306 742280) your repeat prescription request slip making sure you tick which items you require. Alternatively, you may write to us stating the names of the medication and quantity needed or else order on line by following the link on this page.

Your prescription will normally be ready for collection at the surgery after 48 hours. If you would like your prescription posted back to you, please enclose a stamp addressed envelope with your request. Please state whether you wish to collect your prescription from the surgery or from one of the pharmacies in Dorking. If you wish us to send your prescription to a local pharmacy, you will need to allow extra time.

bottle of pills Click here to access the online repeat prescription form

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Date updated: 28/07/2016

 
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